Who we are
Yanforms is operated by Yanis Tiam, an individual, at yanforms.com (“we”). These terms are between us and the practice that uses Yanforms (“you”). By creating an account or confirming a form, you agree to them. You can reach us at yanis@yanistiam.com.
The service
You upload a blank copy of a paper form used by your practice. We rebuild it as a web app that your patients fill out and sign, and we deliver a first version within 24 hours of your confirmation. We build two forms a day within 24 hours: on a busier day, a form confirmed later gets 48 or 72 hours, and we show you that time before you confirm. These times run every day of the week, weekends included.
Proof options chosen at upload (photo uploads, photo at signature, location at signature) are built into your form at no extra cost.
Revisions
You review a preview of your form. Revisions are unlimited until you approve it. The delivery time applies to the first version only.
Free month and price
Your free month starts the day you approve the form and it goes live. At the end of the free month, the subscription for that form starts at the price confirmed with your preview, from $75 to $120 per month depending on the form, only if the form was used at least 10 times by patients during the free month. Test submissions do not count.
If the form was used fewer than 10 times, we pause it and charge nothing. You can reactivate it at the same monthly price within 30 days. After 30 days without reactivation, the form is deleted. Before deleting it, we share its folder of patient records with your practice email. We never delete your patient records.
There is no setup fee. The price applies per form.
Paying several months ahead
When you confirm a form, you choose how it will be billed from month two: every month, or 3, 6 or 12 months paid in advance. Paying ahead reduces your form's monthly price by 10%, 15% or 20% respectively. You can change this choice any time before your first billed month, by replying to any email from us.
A prepaid period is billed in one payment at the start of the period, at your form's confirmed price minus the discount. It renews for the same length unless you tell us otherwise before it ends.
The free month and the 10-use rule apply whatever you choose: if patients used the form fewer than 10 times during your free month, nothing is charged at all. If you stop using the service during a prepaid period, the form stays live until the end of the period and the remaining months are not refunded.
If we are late
If the first version is not delivered within the time we showed you, we add a second free month to that form’s trial, automatically.
Your card
No card is required to upload a form or to start your free month. We ask for a card before your first billed month, and it is charged only under the conditions above. Nothing is charged at the moment you confirm an upload.
Yanforms Sign
Yanforms Sign lets you collect signatures on your practice’s internal documents. It is free and unlimited while your practice has an active Yanforms form. Otherwise, 10 documents a month are free, then Sign costs $9 a month.
Each signer agrees to sign electronically before signing, and we keep a record of each signature: name, date and time, device and IP address. You are responsible for choosing who signs, and for the content of your documents.
Your responsibilities
You upload only blank forms, with no patient information. You do not upload patient records to Yanforms Sign. You are responsible for the content of your forms and documents, and for keeping your patient records as required by the laws that apply to your practice.
You sign our Business Associate Agreement before your form is used with patients. You keep your sign-in access to yourself and to the people you choose, and you tell us without delay if you think someone else has used it.
You do not use Yanforms for anything unlawful, you do not try to access what is not yours, and you do not try to disrupt or break the service.
Stopping, pausing and suspension
You can stop using a form at any time by replying to any email from us. A prepaid period runs to its end, as described above.
We may pause a form whose invoice is unpaid after a reminder, and we may suspend an account that breaks these terms. Before deleting any form, we share its folder of patient records with your practice email. We never delete your patient records.
What we promise, and what we do not
We build and run your forms with care, and we fix problems as fast as we can. Beyond the promises written in these terms and in our Business Associate Agreement, Yanforms is provided as it is, to the extent the law allows. We do not give legal or medical advice: you decide what your forms ask and how your practice uses the answers.
Limit of liability
To the extent the law allows, our total liability for any claim related to Yanforms is limited to the amounts you paid us in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or lost business.
This limit does not apply where the law does not allow it, and it does not reduce our obligations under the Business Associate Agreement.
Applicable law and disputes
These terms are governed by the laws of the state or province where your practice is located, except where federal law applies. If we disagree, we first try to settle it in good faith by email within 30 days, before any court of that state or province.
Changes to these terms
If we change these terms in a way that matters to you, we email you at least 30 days before the change applies. Prices of forms already confirmed do not change during a period you have paid for.
Contact
Reply to any email you received from us.